T&C’s

Updated On:

April 8, 2025

The terms and conditions of use set out below apply to the website owned, operated and controlled by My Debt Plan Ltd, at www.mydebt-plan.co.uk

The Website is intended for use by residents of the United Kingdom of Great Britain and Northern Ireland only.

By using the Website, users are deemed to have full knowledge of the following terms and conditions and to accept them.

Accuracy

The Site has been prepared to provide information. Whilst we make every effort to ensure the content is accurate, it is not a comprehensive statement of the law, or of the issues raised and should not be relied upon for that purpose.

You are responsible for the accuracy of any information you provide to us via this website or in any dealings with us. We are not liable for any loss incurred by you as a result of actions we take based on inaccurate information.

Liability

In no event will employees be liable for any decisions made or action taken through relying on the information in this site.

Authority

You authorise us to accept and act on your instructions. You acknowledge that the information you provide will form the basis upon which we will advise you.

Data Protection

Bailiff Helpline does not collect any personal data through its Website without users’ consent. Users alone decide whether to provide Bailiff Helpline with such data or not.

When users visit the Website, information may be saved on users’ computers as a “cookie” which is then automatically recognised on the next visit to the Website.

For further details please see our privacy policy.

Monitoring

Telephone calls and ‘online chats’ may be monitored and recorded for quality and training purposes.

General

These Terms and Conditions are governed by and shall be construed in accordance with English law. Disputes in connection with the Website shall be subject to the jurisdiction of English Courts.

Average Customer Rating

Bailiff Helpline is a trading style of My Debt Plan Ltd.

My Debt Plan Ltd provides insolvency solutions to individuals, specialising in IVA’s. All advice given is provided in reasonable contemplation of an insolvency appointment. Where you are not suitable for an IVA, we may refer you to one of our trusted partners who specialise on alternative solutions.

No more harassment from bailiffs
Not running out of money before payday
No more borrowing from family or friends
No longer relying on credit cards
No more added interest or charges
No more relying on payday loans

Get the debt help you need - Stop Bailiffs!

Simply fill in the form below and a member of our team will contact you within 10 minutes.

May not be suitable in all circumstances. Our advice is free but fees may apply and your credit rating may be affected if you opt for a debt solution.

You will be contacted by Bailiff Helpline which is a trading style of My Debt Plan Ltd.

My Debt Plan Ltd provides insolvency solutions to individuals, specialising in IVA’s. All advice given is following an initial fact find, tailored to your individual circumstances and provided in reasonable contemplation of an insolvency appointment. Our advice on your options is always free and we will notify you if a solution you choose has a fee associated with it. Where you are not suitable for an IVA, we may refer you to one of our trusted partners who specialise in alternative solutions.

Registered address 2nd Floor Blenheim Court, Cheadle, Cheshire, England, SK8 2JY Company Registered in England and Wales Number 10992838 Data Protection ZB284067.

Lucy Novo Deakin is a licensed insolvency practitioner in the UK by the Insolvency Practitioners Association (IPA).

To find out more about managing your money and getting free advice, visit Money Helper, an independent service set up to help people manage their money.

Legal Links

Developed and Managed by

Aanand Madhav

Credit Score

Credit Score Pop Up Wording : An Individual Voluntary Arrangement (IVA) is a formal agreement with creditors to repay a portion of your debts over time, but it does have an impact on your credit score and it will be difficult to obtain further credit whilst on an IVA. Once an IVA is approved, it is recorded on your credit report and will typically remain there for six years from the date it starts.
However, it’s important to note this is the case for most debt solutions and your credit score will likely already have been affected by being in debt in the first place.
Once your IVA is complete you will get a fresh start to begin rebuilding your credit rating.

Fees

IVA costs are charged for the preparation of your proposal and the administration of the arrangement for the full term (usually 5 years) these costs are charged from the monthly contributions you make into the IVA and are not in addition. Costs will only be recovered on approval of your arrangement and once you commence making payments to it. The fees for preparation of the proposal to creditors and calling the meeting for creditors to vote on its approval are called nominees fees, the fees for running the arrangement once approved are called supervisors fees. There are also some expenses incurred in the running of the arrangement such as the registration fee and the statutory insurance that needs to be taken by law, these are called disbursements. For our arrangements, the total of all of these is £3,650 although this may be adjusted by creditors when they vote on whether to accept. No matter what the end total of costs come to, you can be rest assured that these will be taken from the monthly payment we agree with you.