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How to Stop Dukes Enforcement Bailiffs

Updated On:
  • September 22, 2026

Received a notice from Dukes Bailiffs?

If you’ve recently received a notice from Dukes Enforcements, outlining their intent to visit your property, and you’re uncertain about who they are and how to thwart their actions, you’re in the right place. At Bailiff Helpline, we’re here to provide you with information about Dukes Bailiffs and guide you on stopping them in their tracks.
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Who are
Dukes Bailiffs?

Dukes Bailiffs stand as a notable Enforcement and Debt Collection agency in the United Kingdom, operating on behalf of local authorities in England and Wales to recover outstanding debts. If you’ve been contacted by Dukes Bailiffs, it’s crucial not to panic. Instead, reach out to us for confidential and free advice on navigating the situation.

Frequently Asked Questions
about Dukes Bailiffs

Are Dukes Bailiffs Legitimate?

If you’re uncertain about the legitimacy of Dukes Bailiffs, seeking confirmation is a natural response. Rest assured that Dukes Bailiffs is a regulated debt collection agency in the UK, authorised and regulated by the Financial Conduct Authority (FCA) for debt collection. To verify their legitimacy, check their registration on the Certified Bailiff Register, accessible at http://certificatedbailiffs.justice.gov.uk/.

No, Dukes Bailiffs do not possess automatic rights to enter your home. It’s crucial to understand that you are not obliged to grant them access. By exercising your rights, you can prevent them from entering your residence.

Certainly, individuals employed by Dukes Bailiffs hold certifications issued by a judge at the county court. This certification authorises them to undertake enforcement actions, such as taking control of goods and, if necessary, selling them to recover a debt.

Dukes Bailiffs primarily focus on collecting various types of debts, including non-domestic rates, council tax, unpaid rent, penalty charge notices, miscellaneous income, and housing benefit overpayments.

Paying Dukes Bailiffs is not your sole option. If you find yourself being pursued by them, Bailiff Helpline is ready to help. We can provide alternative strategies and advice to effectively handle the situation.

When confronted with a notice from Dukes Bailiffs threatening a home visit, it’s crucial to stay composed and seek appropriate guidance. Remember, you have rights, and with the right support, you can navigate through this challenging situation. Contact Bailiff Helpline today for confidential advice on dealing with Dukes Bailiffs.

No, not in most cases. For standard debts, Dukes must enter peaceably—they cannot force entry unless specific legal powers apply to your debt type.

They may seize non-essential items you own outright, such as electronics or high-value goods, if the right warrant is in place. Essential items are protected.

They cannot take essential items like beds, cookers, basic furniture, or tools under a certain value. Goods belonging to other household members are also exempt.

If full payment isn’t possible, you can propose an affordable repayment plan. Exploring formal debt solutions may also prevent or suspend enforcement.

Yes. If you believe the debt is incorrect, not yours, or legally unenforceable, you can ask Dukes for proof and delay any visit.

How To Contact
Dukes Enforcement

You may need to contact Dukes Enforcement to discuss an enforcement case, check the amount outstanding, make a payment or raise a concern about the debt. Before paying anything, make sure the debt relates to you and that the contact is genuine.

Before You Call Dukes Enforcement

Have your Dukes reference number and client reference number ready. You can ask them to confirm:

  • What the debt relates to
  • Which council, authority or creditor instructed them
  • The original amount owed
  • The current balance, including any enforcement fees
  • The address and details connected to the case
  • The current stage of enforcement action

If you do not recognise the debt

If the debt is unfamiliar, has already been paid or appears to relate to somebody else, tell Dukes as soon as possible. Ask them to confirm who instructed them and what evidence they need to investigate the issue. If correspondence has been sent to your address for someone who does not live there, Dukes also provides an online process for submitting proof that you are not the named person.

Before you agree to anything

If the debt is yours but you cannot pay the full balance, ask Dukes what payment options may be available. Before agreeing to anything, work out what you can realistically afford after essential household costs and make sure any repayment arrangement is manageable. Dukes may ask you to provide details of your income and expenditure before considering an arrangement.

Dukes Enforcement
Contact Details

Customer Services

Use this number to discuss your Dukes account, make a payment or ask about your circumstances.

01785 825500

Automated Telephone Payment Line

You can use this line to make an automated payment. Have your Dukes reference number and client reference number ready.

01302 513291

Email

Include your full name and Dukes reference number when contacting them by email so they can identify your case.

info@dukeslimited.co.uk

Address

Dukes Bailiffs Limited
Dukes Court
7 Newcastle Street
Stone
Staffordshire
ST15 8JT

Hours

Monday to Friday: 8am–8pm
Saturday: 8am–2pm
Sunday: Closed
UK Bank Holidays: Closed

Dukes provides an online account where you can check details of your debt, view your balance, make payments, request a payment arrangement and download your payment history. https://www.dukesdebtonline.co.uk/

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Bailiff Helpline is a trading style of My Debt Plan Ltd.

My Debt Plan Ltd provides insolvency solutions to individuals, specialising in IVA’s. All advice given is provided in reasonable contemplation of an insolvency appointment. Where you are not suitable for an IVA, we may refer you to one of our trusted partners who specialise on alternative solutions. 

  • No more harassment from bailiffs
  • Not running out of money before payday
  • No more borrowing from family or friends
  • No longer relying on credit cards
  • No more added interest or charges
  • No more relying on payday loans

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May not be suitable in all circumstances. Our advice is free but fees may apply and your credit rating may be affected if you opt for a debt solution.

Credit Score

Credit Score Pop Up Wording : An Individual Voluntary Arrangement (IVA) is a formal agreement with creditors to repay a portion of your debts over time, but it does have an impact on your credit score and it will be difficult to obtain further credit whilst on an IVA. Once an IVA is approved, it is recorded on your credit report and will typically remain there for six years from the date it starts.
However, it’s important to note this is the case for most debt solutions and your credit score will likely already have been affected by being in debt in the first place.
Once your IVA is complete you will get a fresh start to begin rebuilding your credit rating.

Fees

IVA costs are charged for the preparation of your proposal and the administration of the arrangement for the full term (usually 5 years) these costs are charged from the monthly contributions you make into the IVA and are not in addition. Costs will only be recovered on approval of your arrangement and once you commence making payments to it. The fees for preparation of the proposal to creditors and calling the meeting for creditors to vote on its approval are called nominees fees, the fees for running the arrangement once approved are called supervisors fees. There are also some expenses incurred in the running of the arrangement such as the registration fee and the statutory insurance that needs to be taken by law, these are called disbursements. For our arrangements, the total of all of these is £3,650 although this may be adjusted by creditors when they vote on whether to accept. No matter what the end total of costs come to, you can be rest assured that these will be taken from the monthly payment we agree with you.